- 19 E Street AveChicopee, MA 01020, USA
- Mon-Sun: 24 Hours Open
Contents
- 1 Terms of Service
- 1.1 Service Description
- 1.2 Service Availability
- 1.3 Pricing and Payment
- 1.4 User Responsibilities
- 1.5 Website Use
- 1.6 Prohibited Use:
- 1.7 Intellectual Property
- 1.8 Disclaimers
- 1.9 Limitation of Liability
- 1.10 Indemnification
- 1.11 Third-Party Links
- 1.12 Dispute Resolution
- 1.13 Modifications
- 1.14 Termination
- 1.15 Severability
- 1.16 Entire Agreement
- 1.17 Contact for Terms Questions
Terms of Service
Effective Date: January 1, 2025
By using TEK Garage Door Repair’s website and services, you agree to these Terms of Service.
Service Description
What We Provide:
TEK Garage Door Repair operates as a connection service that matches customers with licensed, independent garage door service professionals in their area.
We Are Not:
- Direct service providers
- Employers of service technicians
- Responsible for work performed by independent professionals
- Licensed contractors ourselves
Independent Contractors: Service professionals in our network are independent contractors, not our employees.
Service Availability
Coverage Area: Services available across Massachusetts and surrounding Western Massachusetts communities.
No Guarantee: While we strive for fast service, we cannot guarantee:
- Specific response times
- Availability at all times
- Service completion timelines
- Specific outcomes
Best Efforts: We make reasonable efforts to connect you with quality professionals promptly.
Pricing and Payment
Estimates: Price estimates are provided by independent service professionals, not by us.
Payment: You pay service professionals directly for their services.
We Don’t Handle:
- Service payments
- Billing disputes
- Warranty claims
- Service pricing
Disputes: Payment and service disputes are between you and the service professional.
User Responsibilities
You Agree To:
- Provide accurate information
- Be present for scheduled service
- Allow reasonable access to your property
- Pay for services rendered
- Treat service professionals respectfully
- Use our services lawfully
You Must Not:
- Provide false information
- Use services for illegal purposes
- Abuse or harass service professionals
- Violate others’ rights
- Misuse of our website
Website Use
Permitted Use: Our website is for:
- Requesting garage door services
- Learning about garage door repair
- Contacting us with questions
- Reading information we provide
Prohibited Use:
- Scraping or copying content
- Interfering with site operation
- Attempting unauthorized access
- Transmitting malware or viruses
- Commercial use without permission
Intellectual Property
Our Content: Website content, design, logos, and trademarks are our property or licensed to us.
You May Not:
- Copy or reproduce our content commercially
- Use our trademarks without permission
- Claim our content as your own
- Create derivative works
Limited License: You may view and use our website for personal, non-commercial purposes only.
Disclaimers
AS-IS SERVICE: Services are provided “as is” without warranties of any kind.
NO WARRANTIES: We make no warranties regarding:
- Service quality
- Service professional qualifications
- Outcome of repairs
- Timeliness
- Availability
USE AT YOUR OWN RISK: You use our connection service at your own risk.
Limitation of Liability
Not Responsible For: We are not liable for:
- Acts or omissions of service professionals
- Property damage during service
- Personal injury during service
- Quality of work performed
- Disputes with service professionals
- Consequential or indirect damages
Maximum Liability: Our total liability to you shall not exceed the amount you paid us for services (if any).
Professional Responsibility: Service professionals are responsible for their own work and carry their own insurance.
Indemnification
You Agree to Indemnify Us: You’ll defend, indemnify, and hold us harmless from claims arising from:
- Your use of our services
- Your violation of these terms
- Your violation of others’ rights
- Information you provide
Third-Party Links
External Links: Our website may link to third-party websites. We don’t control or endorse these sites.
No Responsibility: We’re not responsible for third-party content, privacy practices, or services.
Use At Your Own Risk: Visit third-party sites at your own risk.
Dispute Resolution
Informal Resolution: If disputes arise, contact us first to resolve them informally.
Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in Massachusetts.
No Class Actions: You agree to resolve disputes individually, not as class actions.
Massachusetts Law: These terms are governed by Massachusetts law.
Modifications
We May Change Terms: We reserve the right to modify these terms at any time.
Notification: Changes will be posted on this page with an updated date.
Continued Use: Using our services after changes means you accept the new terms.
Termination
We May Terminate: We can terminate or suspend your access to services for:
- Terms violations
- Illegal activity
- Abusive behavior
- Any reason, at our discretion
You May Terminate: Stop using our services anytime.
Severability
If any provision is found unenforceable, remaining provisions remain in effect.
Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and TEK Garage Door Repair.
Contact for Terms Questions
Questions about these Terms?
TEK Garage Door Repair Legal Department Email: [email protected] Phone: (413) 435-4810